Terms and Conditions

PC Gate Computer offers a 15 day return and 30 day defective exchange on most products. Please see the list below for specific details on each product.

All returns are subject to inspection; original packaging and all its content including accessories, manuals, and gifts with purchase must be complete and included. Incomplete or physical damaged returns are not accepted, no exceptions. Returns for refund will be processed back to original method of payment less cost of shipping and handling if applicable.

Due to the excessive wear on components used for cryptocurrency mining and farming, PC Gate Computer will not accept any video display card for return or exchange after sale. All sales on these products are final. 

• PC Gate will only provide warranty on items with original invoice. Failure to provide proof of purchase will result in not getting covered by warranty.
• PC Gate reserves the right for the acceptance of any expired RMA returns.
• ALL shipments must be prepaid, collect shipment will be refused, and no exceptions will be made.
• Warranty coverage periods for all items are different, ie, No Warranty, 30 Days, 90 Days or One Year. Please see warranty period on original invoice or check with the manufacture web site.
• Warranty & Support for ALL printers (including Ink-Jet printers, Laser printers, ALL-in-one printers) is responsible by the manufacturer. I.e. Canon, Epson.
• It is the responsibility for the customer to pay both way shipping on Out of Warranty item(s)
• PC Gate is not responsible for damages due to loss of any programs, data, or removable storage media. You are responsible for backing up any programs or data on removable storage media.
• For Computer system warranty please refer to "System Warranty Policies" below.
• The warranty does not cover the product if it is damaged by abuse, accident, misuse, electric shock, improper installation, shipping or improper testing.
• PC Gate is not responsible to provide any replacement or temporary parts for customer system during the warranty period.
• For any items have been self modified, overclocked or Fan changed to cause any defective will void the manufacturer warranty.
• For all hardware service / repairs, PC Gate will not responsible for all data loss or hardware broken during service / repairs.

All sale of custom built system is final. PC Gate computer will offer upgrade by customer cost to exchange the key components due to the compatibilty issue.

All custom built system has one year labour warranty. 

Running a holiday sale or weekly special? Definitely promote it here to get customers excited about getting a sweet deal.